Trusted Accountancy & Financial Services

Draft template for review. This policy must be checked, completed and approved by ASK Global Accountancy Services Ltd before the website is published. Highlighted items in square brackets need the company’s input.

Privacy Policy

This notice explains what personal information we collect through this website, why we collect it and the choices you have.

Last updated: [date to be added on approval]

1. Who we are

This website is operated by ASK Global Accountancy Services Ltd (“we”, “us”). For the personal information described in this notice, ASK Global Accountancy Services Ltd is the data controller.

Registered details: [company to confirm registered office address and company number]. ICO registration: [company to confirm registration reference, if applicable].

2. Personal information we collect through this website

We collect only the information you choose to give us when you contact us:

  • your name;
  • your email address;
  • your phone number, if you provide one;
  • the service you are interested in and your preferred office;
  • the content of your message.

Please do not use the website enquiry form to send tax documents, identity documents, National Insurance numbers, bank details or other sensitive information. We will explain how to share documents safely when we reply.

The enquiry form does not store your answers in your browser.

3. Why we use your information

We use the information you send us to:

  • respond to your enquiry and arrange a consultation;
  • take steps, at your request, before entering into an agreement to provide services;
  • keep a record of our correspondence with you.

Our lawful bases under UK data protection law are: [company to confirm, for example legitimate interests in responding to enquiries, and steps prior to entering into a contract].

We do not use enquiry details for marketing unless you have asked us to. [company to confirm]

4. How enquiries are handled

Enquiries are received by email at info@askglobalaccountancyservices.co.uk and read by our team at our London and Gloucester offices.

[If an online form-processing service is connected to the website, name the provider here and explain what it does with the data]

5. Who we share information with

We do not sell personal information. We share it only where necessary, for example with:

  • service providers who host our email or website, acting on our instructions: [company to list providers];
  • regulators, government bodies or others where the law requires it.

If you become a client, further information about how your data is used will be given in our engagement terms. [company to confirm]

International transfers: [company to confirm whether any provider stores data outside the UK and the safeguards used].

6. How long we keep information

We keep enquiry correspondence for [company to set retention period] and then delete it, unless you become a client or we are required to keep it for longer by law.

7. How we protect information

We take the security of personal information seriously. [company to describe the technical and organisational measures actually in place; do not publish this section until confirmed]

No method of sending information over the internet is completely secure, which is why we ask you not to send sensitive documents through the website form.

8. Your privacy rights

Under UK data protection law you have rights over your personal information, including the right to:

  • ask for a copy of the information we hold about you;
  • ask us to correct information that is inaccurate;
  • ask us to delete information, in certain circumstances;
  • object to, or ask us to restrict, how we use your information, in certain circumstances;
  • ask for your information to be transferred to you or another organisation, in certain circumstances.

To use any of these rights, contact us using the details below. You also have the right to complain to the Information Commissioner’s Office (ICO). See ico.org.uk/make-a-complaint.

9. Cookies and analytics

As built, this website does not set cookies and does not use analytics or advertising trackers. The fonts are served from the website itself, not from a third party.

  • Maps. On the contact page, a map is loaded from Google only if you choose “Show map here”. Google may then set cookies and collect information under its own privacy policy. Links to Google Maps open Google’s website in a new tab.
  • Partner websites. Links to Ria Money Transfer, MoneyGram and Western Union take you to websites we do not control. Their own privacy and cookie policies apply.

[If analytics or any non-essential cookies are added later, update this section and add a consent banner that asks permission before they are switched on]

10. Contact us about privacy

Email info@askglobalaccountancyservices.co.uk, call 020 3737 6737, or write to ASK Global Accountancy Services Ltd, Suite 5, 40 The Market, Wrythe Lane, Carshalton, Surrey SM5 1AG.

Privacy contact: [company to confirm the person or role responsible].

11. Changes to this notice

We may update this notice from time to time. The date at the top of the page shows when it was last changed.